Please allow 72 hours (3 full-working days), excluding weekends and Bank Holidays, for your prescription request to be processed.
We do NOT accept repeat requests from pharmacies or other suppliers, unless you are housebound/vulnerable patient, you will need to order your repeat prescriptions from your GP practice when you have 7 to 10 days of medicines left.
We do not routinely accept repeat prescription requests over the phone. The reception staff will take repeat prescription request over the phone for patients over 75 and vulnerable patients.
It’s quick and simple to manage appointments, view your record and request repeat prescriptions via Patient Access. Simply log in and select an option.
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Your Repeat Medication
If you need regular medication and your doctor does not need to see you every time, you will be issued with ‘repeat prescription’. When you collect a prescription you will see that it is perforated down the centre. The left-hand side is the actual prescription.The right-hand side (re-order slip) shows a list of medicines that you can request without booking an appointment to see a doctor. Please tear off this section (and keep it) before handing the prescription to the chemist for dispensing.
Run out or just about to run out of medication requests
Unfortunately a small minority of patients are repeatedly running out (or just about to run out) of their medication. ‘Urgent’ requests of this nature cause a great deal of disruption to the smooth running of the practice. Please be aware that such requests will be questioned very carefully by the reception staff and may well be refused by the GP. A record is kept of such requests.
If you forget to request a repeat prescription
If you forget to obtain a prescription for repeat medication and thus run out of important medicines, you may be able to get help from your Pharmacy. Under the Urgent Provision of Repeat Medication Service, Pharmacists may be able to supply you with a further cycle of a previously repeated medicine, without having to get a prescription from your GP.
If you have run out of important medication, telephone your usual Pharmacy to check that they offer this service; if they don’t, they may either direct you to another Pharmacy who does provide it, or ask you to phone 111 where you can request details of a local Pharmacy that provides the service.
You must then take with you to the relevant Pharmacy, proof of both your identification and of your medication (for example, your repeat prescription list or the empty box which should have your details printed on it). Please note that controlled drugs and antibiotics are not provided through this service, you will need to ring 111 for these.
If you receive stoma products from your Pharmacy or other supplier and/or receive items such as continence products, please ensure you have sufficient supplies as you may encounter difficulties in obtaining these over Bank Holidays, or when the Surgery is closed.
Help with NHS Costs
If you need help with NHS costs or need to find out if you can get free prescriptions please click the button below for further information.
How to order your medication
If your prescription request is urgent, please tell the receptionist when you hand in the script or go Online and add a note to your request. Try to plan ahead; urgent requests reduce the efficiency of the service, and use up valuable doctor time. For housebound patients many of the local pharmacies offer a home delivery service and we are happy to liaise directly with them. If you have a long-term chronic condition, which is well controlled, we may well be happy to issue longer prescriptions of up to 3 months. Please discuss this with your doctor at your next appointment. All patients who are on any medications, will need to be reviewed at least once a year. You will be called on your birth month.
These are required every 6 or 12 months depending on your health condition.There are certain checks required to ensure your medicines are responding to treatment and your condition is monitored. If you have been unable to come in time, please NEVER stop your medicines; let us know the circumstances and we shall issue a prescription to keep you going.
Certain medicines such as the Contraceptive Pill or HRT (Hormone Replacement Therapy) can be supplied in 6 month quantities for your convenience but to do this the nurse or doctor may need to see you.
Non-repeat items (acute requests)
Non-repeat items can be requested via our online consultation service via the home page button but we may ask to see you.
Hospital Outpatient prescriptions
The medication request are commonly given as requests to the GP to prescribe, though sometimes the prescription will be intended for dispensing at the hospital pharmacy, especially if the need is urgent or the drugs are for hospital supply only. Complete an online consultation.